Accessibility

Capita plc is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Accessibility graphic

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.Capita.com is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Capita.com. Please let us know if you encounter accessibility barriers on Capita.com :

We try to respond to feedback within 2 business days.

Technical specifications

Accessibility of Capita.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Capita plc assessed the accessibility of Capita.com by the following approaches:

  • Self-evaluation