Data provides the foundation for delivering better customer outcomes
In life and pensions, this is helping clients prepare for the data requirements and business challenges posed by the Pensions Dashboard. Bringing together pension and investment data and introducing the latest robo-advice tools to help customers better plan for the future.
In commercial insurance, it is more likely to be taking advantage of the plethora of increased IoT data to help clients reduce risk and minimise claims. For retail insurance, we’re using IoT to better understand driving behaviours and health data allowing our clients to develop new, more personalised, customer propositions.
Capita works with established insurance companies, helping them to improve customer journeys and deal with legacy technology and data quality issues. We also support FinTech organisations that are looking to rapidly grow and scale their businesses.
We have worked with leading brands for well over a decade, helping them thrive in a competitive, demanding marketplace – delivering agile, efficient and cost-effective operations and helping create a truly customer-centric digital service across life, pensions and insurance markets.
Creating better outcomes for life and pensions customers and clients in the ‘new normal’