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Our thinking

Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
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Welfare & employability

Getting Britain back to work: reigniting self confidence in job seekers


Person using tech

Automation

What the UK’s largest automation project can teach organisations about efficiency


Analysing data

Data and analytics

When data can mean life or death: Policing in a high-risk world


Data and analytics

The three approaches to data that could transform policing in 2021


Transformation

How can businesses land on the right side of history in this exponential age?


Welfare & employability

Why social value and legacy matter for us all


Automation

Debunking the automation myth


Artificial intelligence

The Great Opportunity? Podcast episode 5: Data and AI


People and culture

Why we’re choosing to challenge


Artificial intelligence

Personalising people’s collections experience using AI


Insurance and pensions

Empowering the insurance workforce of the future though by adopting an innovation posture


Defence

Making our armed forces safer and more effective with digital transformation


People and culture

The human touch - why we chose bereavement training for our call centre staff


Future of work

The sustainable workplace of the future – Part 3: Supercharging collaboration and business agility


Education

Helping schools to navigate Brexit with specialised HR thinking and support


Customer experience

Software can have a positive impact on society. Here’s how to make it happen.


Our work

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