Lady shopping online using tablet

Augmented reality

Getting ‘phygital’ with intelligent technology


Employee social distancing in office

Human resources

Back to work and running in the new normal


Lone person in office

Government

After the storm – preparing for the future


Conference call

Digital

Finding opportunity in adversity – remotely


Business woman on virtual meeting

People and culture

Why borrowed resource is the secret source for agile talent


Young driver

Customer experience

Post-Covid, where is the automotive industry going, and will motor finance take the same journey?


Man in busy city using phone

Customer experience

Using technology, data and insight to create a new customer experience across local government


Person using tablet

Artificial intelligence

AI isn't replacing, it is transforming: AI and automation in a post-Covid world


Gavel and judge writing

Central government

Tomorrow’s organisations: The future of justice


Man in office alone using mobile device

Transformation

What exponential disruption can teach us about transformation


Employee social distancing in office

Internet of things

Be smart – the future of social distancing


Blue computer cables

Cyber security

How the telephone network laid the foundation for the Internet of Things


Woman on train using tech

Digital

A digital government for a digital society


School child with teacher using iPad

Education

Education post-pandemic - an opportunity to do things differently


Office employee talking on her mobile

Human resources

Re-board, re-integrate, or both?


Moving train

Internet of things

IoT-enabled predictive maintenance in rail


Female employee working from home

People and culture

Overnight we went home – What will work look like after the crisis?


Office meeting

Central government

Building resilient remote resourcing and operations in public service


Industry insight - Preventing c-mex leakage in water companies

Property and infrastructure

Ready and resilient: The future of the UK’s critical infrastructure


Customer using phone

Customer experience

Creating a sensitive and responsive customer experience that meets people’s needs


IT professional in server room

Cloud

Has cloud overpromised and underdelivered? Here are six steps to unleash its true potential


School pupils taking exam

Education

From a distance - changing the way we think about pupil assessment


Looking at data on a tablet

Data and analytics

Data and ethics in a post-Covid world


Construction worker on site

Property and infrastructure

The race to rebuild Britain post Covid-19


How Capita and ŠKODA are bringing a live car showroom directly to your living room

Customer experience

When trading resumes what can motor finance do to win over the new breed of digital consumers?


Person using augmented reality for shopping

Artificial intelligence

Putting the therapy back into retail with augmented reality


Student using tablet device

Artificial intelligence

Circle of care…how will financial services use AI to transform?


Cyber security - hacker

Cyber security

Scaling your security for remote work during Covid-19


Innovation graphic

Cloud

How to embed a culture of innovation within local government


Advisory

Institute

The new normal – agility in the face of adversity (Part 3)


Complex service delivery

Local government

How to create a robust local plan in the new normal


Man using train on laptop

People and culture

Value for money – employers matter too


Our work

Customer experience

Delivering improved 24/7 emergency support to citizens through shared services

Capita’s out of hours call handling services is making sure council residents receive the right help, quickly and efficiently, at any time of the day or night.

Read the full case study
Our expertise Local government services
Central government

Supporting the launch and operation of the world’s largest Ultra-Low Emission Zone (ULEZ)

Since launch in April, ULEZ has reduced NO2 emissions in London by 20%, protecting Londoners from harmful levels of pollution.

Read the full case study
Our expertise Central government services
Education

Getting vulnerable young people, the education and skills funding they need

We’re reducing processing times for student bursary applications from an average of 23 to 3 days

Read the full case study
Related insight In education, being data literate is not an optional skill anymore
View all case studies

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